Frequently Asked Questions
Everything you need to know about our handcrafted skull art.
Are the animal skulls ethically sourced?
Yes, all our animal skulls are ethically sourced from local Balinese farmers. They are byproducts of other industries, ensuring that no animal was harmed specifically for its skull.
How long does shipping take for carved skulls?
Since each piece is handcrafted, processing takes 2-4 days. Shipping typically takes 5-10 business days worldwide via DHL or FedEx with full tracking provided.
Do you offer international shipping?
We offer free express shipping to most countries worldwide, including the USA, Canada, Europe, and Australia. Custom duties are pre-paid by us for most destinations.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How do you ensure the skulls don't break during transit?
We use professional-grade packaging, including custom-fit foam enclosures and double-walled boxes, to ensure your fragile artwork arrives in perfect condition.
Can I request a custom design?
Absolutely. Our master carvers can create bespoke patterns or incorporate specific motifs. Please contact our support team to discuss your custom project.